

Testimonials
I couldn’t recommend Alistair more highly to any company embarking on a spa development project and would be happy to talk to any company about our experiences... [Read More]
Mark Boler CEO - The Mere
Ribby
Hall
Ribby Hall Hotel & Spa
Spa Creators have been involved in a number of projects requiring a full feasibility and business case to be created to justify a spa development project. This service is one of many provided by Spa Creators to help operators develop a realistic understanding of the hotel spa market and its potential.
The Ribby Hall Hotel invited Spa Creators to support them during this critical phase in the process. Working with Mark Partington [Managing Director] and their local architect, Alistair Johnson and his team created an initial concept design supported by a full 3 year business plan with revenue forecasts developing a unique business model for the resort. In addition an ROI provided a guide to the build costs to enable the board of Ribby Hall Village to make a decision to proceed with the multi million pound investment.
The spa development project was part of a full refurbishment of the hotel to create a 4 star deluxe boutique hotel. The property sits on a Center Parcs style complex with lodges. Spa Creators understanding of the spa market in this sector proved invaluable to the owners.
The spa offers a full range of high spec treatment rooms including a number of VIP double rooms. On the treatment floor there is a large deep relax area with views over country side and the wet spa on the ground floor.
Within the wet spa there are a full range of thermal cabins to create a sequenced spa journey with an indoor and outdoor vitality pool. The business model was based on users paying a day guest fee to use the wet spa areas.
The spa facility has been designed to work in conjunction with the hotel and many guest services such as F&B are shared to maximize resources. In addition operator services such as housekeeping have been provided by the hotel.
The spa opened on time and to budget and the trading to date has been 25% above business levels forecast. The owners are confident in the ongoing success of the project. Mark Partington commented about the support from Spa Creators ' we used Alistair Johnson of Spa Creator and found working with the team to be flexible and fitted to our needs and we would be delighted to recommend Spa Creators to other hotel operator'.
For more details on this project contact enqiry@spacreator.co.uk or call ++44 (0) 1189 471857