Have you read our article on creating a wellness program for your spa employees? We mentioned including break out areas, and in this article, we’re going to dive into more detail.
Most of the energy and creativity that goes into designing a spa is focused on client areas. Treatment rooms, pools, relaxation spaces and restaurants get a lot of attention during the design process as spa owners want to offer their guests the best possible experience.
And while client areas should be given priority during the design stage – after all, the whole idea of a spa is to create a space where people feel welcome, calm and comfortable – it’s important to think about staff as well. Including fantastic break rooms for your team members to enjoy could make a significant difference to staff morale and, in turn, the customer experience.
Improved Staff Morale
Creating dedicated rest spaces for your team can make a significant difference to staff morale. Working in a spa can be physically and emotionally challenging. Many of the treatments involve hard, physical work and team members are often required to be ‘on’ all day. This can leave staff low on energy and lacking motivation.
Providing team members with their own, well-designed spaces allows them to rest and recuperate between sessions. It also shows staff that you take their health and wellbeing seriously and that the work they do is appreciated. Having the chance to relax and unwind can boost energy levels and ensure staff feel physically and mentally able to carry out their work to the highest possible standard.
Enhanced Customer Experience
One of the most common things customers complain about is that spa staff don’t smile. This can make clients feel unwelcome and may make them less likely to return to a spa.
If staff feel happy, appreciated and well rested, they’re much more likely to provide customers with a great service. This can greatly enhance the guest experience and could encourage clients to return again and again.
Increased Retention Rates
Showing staff that they’re appreciated is a powerful way to improve retention rates and keep experienced, talented staff with a spa long term. Lowering staff turnover can help to save a spa a lot of money and can also build customer loyalty as clients will be able to see the same practitioners every time they visit.
How To Create Break Rooms For Staff
Staff break rooms should reflect the tranquil, welcoming feel of the spa itself. They should offer staff space to relax, socialise and enjoy a little peace and quiet away from the customers. Ideally, break rooms should have access to natural light as this is incredibly important for mental health and wellbeing. If this isn’t possible, attention should be paid to the lighting design of the space in order to make it as inviting as possible.
To learn more about spa design, and find out how we can help you take your spa to the next level, contact a member of our expert team today.
Image Source: Canva
