Wellbeing programs for spa workers can bring real benefits to both team members and their employers. A fantastic way to boost staff morale and show employees they’re appreciated, implementing a wellbeing programme could help you reduce turnover rates, keep hold of talented team members and improve the customer experience for clients visiting your spa.
So, just how important could a wellbeing program be for your spa workers? And what could you offer your dedicated team to ensure they feel truly appreciated?
Why Implement A Wellbeing Program For Staff?
One of the most important reasons to introduce a wellbeing program for the employees at your spa is that it will help to improve staff welfare. If team members feel taken care of, they may feel less stressed and are more likely to be satisfied with their job. This in turn will encourage them to stick with your spa long term, reducing your turnover rates and helping you retain experienced, talented team members.
Staff who are happy in their roles will also provide guests with a higher level of service. This could significantly enhance the customer experience and may increase the profitability of your spa.
Healthy Food
Giving your team members access to healthy, nutritional food will boost their energy levels and improve wellbeing. You could achieve this by giving staff free meals – or reduced rates – at your in-house restaurant. Alternatively, you could provide your team with cooking facilities so they can prepare their own healthy food.
Gym Access
Exercise is essential for wellbeing and overall health. Giving team members access to your gym will make it easier for them to get the exercise they need to stay fit and healthy. Many people who work full-time have no choice but to squeeze workouts in at 6am or after work when they’re exhausted and just want to get home, but an on-site gym in a beautiful surrounding that can be accessed at any point during the day can do a lot to support your team.
Staff Areas
Staff areas are a must – when your employees spend all day at work, it is crucial that they have a place to pop into and unwind. Internal break areas should have windows so that staff can see daylight, as it can be difficult for some people to go all day without natural light, and many spas are built in basement spaces. Having a well-designed lounge area full of light, plants, healthy snacks and comfortable seats for resting and catching up can do a lot for employee wellbeing.
Refreshment and Learning Opportunities
If you have space in the day, encourage staff to make the most of it without eating into their break time. If your spa offers fitness classes, staff members should feel free to join in if they don’t have any appointments at that time. You can also allow staff to break up their usual routine and go out for a walk when the spa is especially quiet, allowing them to fully recharge and get rejuvenated in the fresh air and enjoy a change of scenery.
Staff can also give other staff members treatments, which allows both relaxation as a built-in perk, and a learning opportunity for both. The chance to get feedback on a specific treatment will be very helpful, and staff can develop their skills at the same time. Allow staff members to take product samples home instead of having to pay full price, and make sure they can experience what your spa guests experience. An added benefit to this is that staff get to whole-heartedly recommend products that they have tried for themselves.
Personal Development
As well as giving your team the time and resources they need to improve their physical health, it’s important to ensure you take care of their personal development.
Personal development programs can take many forms. You could look into mentoring, provide professional training opportunities or give staff members the chance to work on their leadership, communication or interpersonal skills.
Providing this type of development can help to ensure every team member is able to fulfil their potential. It can also increase levels of staff morale and employee engagement. As well as being beneficial to employees, this could help your spa provide its customers with an outstanding level of service, something that may help to bring clients back again and again.
Creating a wellbeing program for your spa workers could help you reduce turnover rates, widen the skillset of your employees, raise staff morale and, importantly, give your customers a fantastic experience.
To learn more about creating unique and irresistible spas, contact a member of our expert team today.
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